NadaMoo! Shipping Info
We’ll ship your 5-pack order to your home or workplace via FedEx (USA only). Note due to high demand, all orders are shipped within 2-5 business days of receipt. We’ll pack your order in an eco-friendly cooler along with enough dry ice to ensure your purchase arrives frozen within the designated shipping time frame. Please be aware that dry ice is very cold (-109.3°F), and can be dangerous if not handled correctly. We include specific instructions to provide for safe handling and disposal of any dry ice that may remain in your cooler upon arrival. Please do not handle dry ice with bare hands.
Frozen shipments cannot be in transit over the weekend, so the destination, shipping method and day that your order is placed can all affect when your order will arrive. We ship Monday through Thursday, however, if the transit time required to ship your order after a Tuesday during a given week would require your order to sit in a shipping company’s warehouse over the weekend, it will be held until the following Monday. Most of our shipments arrive within 3 consecutive shipping days after your order is placed. Consecutive shipping days are Monday-Saturday for residential addresses and Monday-Friday for commercial addresses. If you have a special delivery date request, please reach out via the “Contact” link at the top of our page or send an email directly to [email protected]
We will send you a shipment notification with your tracking number when your order ships. This will provide you with specific information for the scheduled delivery of your order.
Please do not attempt to send frozen items back to us. If we make a mistake, we’ll be happy to correct it. Please feel free to reach out to [email protected] with any questions or concerns!